IT Support

Space Smart Sentosa · 📍 Jimbaran · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 10.000.000 per month
Space Smart Sentosa is looking for a dedicated IT Support professional to join our team. In this role, you will be responsible for providing technical assistance and support to our employees, ensuring the smooth operation of our IT infrastructure. If you are passionate about technology and have a strong customer service orientation, we would love to have you on board.

📋 Tanggung Jawab Pekerjaan

Provide technical support to employees, including troubleshooting hardware and software issues.,Install, configure, and maintain computer systems, networks, and other IT equipment.,Monitor and maintain the performance and security of our IT infrastructure.,Assist in the implementation of new IT systems and technologies.,Provide training and documentation to employees on the use of IT systems and tools.,Ensure the availability and reliability of IT services to support business operations.,Coordinate with vendors and service providers to ensure timely resolution of IT issues.,Maintain accurate records of IT assets and software licenses.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 2 years of experience in IT support or a related role.,Strong knowledge of computer hardware, software, and operating systems.,Familiarity with networking concepts and protocols.,Experience with IT support tools and software, such as ServiceNow, Jira, or similar.,Excellent communication and problem-solving skills.,Ability to work independently and as part of a team.,Strong customer service orientation and ability to handle multiple tasks and priorities.

🛠️ Keahlian

Troubleshooting and problem-solving skillsKnowledge of ITIL frameworkExperience with cloud computing platformsFamiliarity with cybersecurity best practicesAbility to work in a fast-paced environmentStrong attention to detailProficiency in English (both written and spoken)
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